Refugee Services Volunteer Coordinator

The Refugee Services Volunteer Coordinator is a full-time position that will recruit, train, and support volunteers in the Refugee Services Department’s Bus Buddy, Housing Set-Up, and Mentor volunteer programs. In addition to supporting the existing volunteer programs, the Volunteer Coordinator will collaborate with the Director of Refugee Services to develop a new Co-Sponsorship Program. The Volunteer Coordinator will train and support volunteers and work closely with the Refugee Services staff members and clients to ensure that volunteers provide responsive, culturally informed support. Clients include newly arrived refugees, foreign-born survivors of human trafficking, and other New Americans.

Primary Responsibilities:

• Collaborate with IIMN’s Volunteer Manager to recruit new volunteers and retain existing volunteers
• Develop and update volunteer training materials
• Conduct volunteer training for Bus Buddies, Housing Set-Up Volunteers, Mentors, and Co-Sponsors
• Provide timely and frequent communication with volunteers, staff members, and clients who are participating in volunteer programs
• Monitor, track, report volunteer hours
• Collaborate with Director of Refugee Services to develop a Co-Sponsorship program
• Communicate with clients about volunteer matches; schedule Bus Buddy appointments; and conduct post-program surveys
• Collect program evaluations from volunteers
• Write program reports with Director of Refugee Services
• Collaborate with Communications Team on writing posts for social media and IIMN newsletters
• Enter case notes into program database(s)
• Work with IIMN’s Volunteer Manager to ensure compliance with IIMN’s volunteer policies, onboard volunteers, and host appreciation and recognition events
• Other duties as assigned

See additional requirements below.